FAQ General

Make sure that tanks are made from food-grade PE plastic and confined to WRAS standards. 


The warranty period for products is available on the Bosta/Bevo websites corresponding to the part number of items. It generally varies from 1 year to 3 years.


The size of the valves is chosen on the basis of many factors like the diameter of the pipeline, the field of application, rated head loss for the flow etc.

           

For queries related to technical support, contact either via email or call using the toll-free number:

Email: tech.support@smartservice.center

Toll-Free numbers:

UK : +44 808 196 5775 
Belgium : +32 800 38 298
Denmark : +45 80 83 0242
Sweden : +46 20 088 39 94
Portugal : +351 800 819 918
Spain : +34 900 983 439



The warranty period of Norsup brand products can be increased to one additional year by registering your product in the “NorsupOne” app, which is available in the play store as well as the App store.

           

Please follow the instructions included in the video attached.

           

For registering for repairs under warranty, please contact your supplier or the nearest Bosta/Bevo office.


Please follow the instructions included in the video attached.

           


Damage to the seals, impeller, and abnormal sound emission arising from operating the pumps without proper priming, operating the pump dry or with a flowrate lower than the rated value, pumping corrosive fluids, hard water or fluids containing solid aggregates.